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PROJECTS

Management of Process Deviation, Change Control, CAPA

Client: well-known pharmaceutical multinational

Sector: Pharmaceuticals

Objective: To support the “Quality Assurance” department in the management of Process
Deviations, Change Control and CAPA (Corrective Actions Preventive Actions)

Project

Due to a peak in workload, the client company needed specific support in the area of Quality Assurance to manage the following processes:

  • Process Deviation
  • Change control
  • CAPA (Corrective and Preventive Actions)

Our contribution

The project involved S4BT Consultants with proven experience in Quality Assurance acquired in a number of sectors, including chemical and microbiological.

After an initial analysis phase of the client’s business processes, part of Team focused on reducing process deviations already open, actively collaborating with the entire company organisation to obtain the necessary information and to process the related reports in accordance with internal client procedures.

The focus later shifted to new deviations.

By participating in the implementation of a targeted survey plan, through effective CAPAs, the team contributed to the achievement of two important objectives:

  • closure of investigations within the established deadlines
  • decrease in Root Causes of the most commonly encountered problems

The resources involved in the management of Change Control and CAPA collaborated with the relevant departments for the following activities:

  • preparation of reports and documentation necessary for the correct management and closure of activities
  • drafting of operating procedures
  • intensive monitoring of production

Result

Already during the first phases of the project, the client company achieved two fundamental results:

  • total elimination of the number of deviations not closed within the established times
  • 30% increase in the number of new closed Deviations without extension

The contribution of the S4BT Specialists in the management of Change Control and CAPA activities proved to be fundamental, making it possible to:

  • lighten the workload of the client’s internal Resources (who were able to focus more on routine production activities)
  • reduce the time necessary for the correct management (and closing) of Change Controls
  • implement truly effective CAPAs
consulting services acquired by the client company
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Project

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Projects completed in 2019
CLIENT

Pharmaceutical Company

An international pharmaceutical organisation specialising in the clinical and commercial development and production of pharmaceutical products with a high degree of toxicity.

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